Dashboard

New Logs Tile Type in Dashboards New Feature

The Logs tile is now available in dashboards, providing powerful log filtering, visualization, and analysis capabilities.


Key features include:

  • LogsQL Query Support – Build custom queries to refine logs and focus on relevant data.
  • Group By Functionality – Categorize logs based on specific attributes to easily identify patterns and trends.
  • Bar Visualization – View log data in a clear, graphical format for better insights.
  • Enhanced Log Analysis – Improve visibility and streamline troubleshooting directly within dashboards. The new Logs tile provides users with:
  • Faster Troubleshooting – Quickly filter and analyze logs using LogsQL queries, making it easier to identify and resolve issues without sifting through large amounts of data.
  • Improved Data Organization – The Group By feature allows logs to be categorized based on key attributes, helping you spot patterns, trends, and anomalies at a glance.
  • Greater Efficiency – Instead of manually searching through logs, you can build custom queries to display only relevant logs, saving time and effort.
  • Enhanced Visibility – With log data integrated into dashboards, users get real-time insights into system events, performance, and errors, enabling proactive issue resolution.

Metric Unit Customization Enhancement

Introduced support for User-Defined Metric Units in the Metric Tile, ensuring that visualized Metric data displays with the relevant units.
You can now append measurement units to metric values in the legend, making data interpretation clearer and more intuitive. This enhancement improves readability and provides better context for analytics.


Customizable Y-Axis Range for Metric Graphs Enhancement

This functionality allows you to define the lowest (minimum) and highest (maximum) values that the Y-axis will display on the Metric graph. By setting these values, you control the scale of the Y-axis, which can enhance data visualization within a specific range.


See Metric Tile for more information.

Improved Recurring Maintenance Window Display Enhancement

Scheduled maintenance tiles now provide clearer information through intuitive icons that indicate recurring maintenance window schedules. These icons display both the maintenance schedule details and their descriptions, enhancing clarity and ease of understanding.


Resource Management

Column Settings Search Enhancement Enhancement

The Column Settings search functionality has been enhanced to allow you to search both Custom Attributes and Resource Attributes simultaneously. The functionality allows you to:

  • Add resource attribute and custom attribute column(s) to the resource listing screen as per your requirements.
  • Display custom attribute(s) and their associated values for the resource(s) they are assigned to. You no longer need to dig through individual resources to view custom attributes and their values. Everything is displayed in one place.
  • Search both Custom Attributes and Resource Attributes at the same time, making it easier to find the resources you are looking for.
  • Make more informed decisions and better manage resources based on all available data, not just the default attributes.


See Customize columns for more information.

Reporting Apps

Hardware Details App New Feature

The Hardware Details App has been introduced in Reporting Apps to help users retrieve detailed hardware information for selected resources. This app generates reports in XLSX format, providing a structured view of key hardware attributes.


Alert Listings App Enhancement

The Alert Listings App now supports new configuration parameters:

  • Alert By – Allows users to display alerts based on Created Time or Updated Time (defaults to Created Time if not specified).
  • Analysis Period – Defines the analysis timeframe (Last 24 Hours, Last 7 Days, Last Month, Last 3 Months, or a Specific Period). If not selected, it defaults to Last 7 Days (-7d).

Ticket Details App Enhancement

The Ticket Details App now supports new configuration parameters:

  • Ticket By – Allows users to display tickets based on Created Time, Closed Date, Updated Time, or Resolved Date (defaults to Created Time if not specified).
  • Analysis Period – Defines the analysis timeframe (Last 24 Hours, Last 7 Days, Last Month, Last 3 Months, or a Specific Period). If not selected, it defaults to Last 7 Days (-7d).

Metrics Insight App Enhancement

To enhance the clarity and utility of the Metric Insight report, we have included specific units for each selected metric. This allows users to better understand the data presented and its implications. Each unit is clearly specified to ensure consistent interpretation and to facilitate a deeper analysis of the metrics involved.

Restrictions in Classic Reports Enhancement

Users can no longer create new on-demand or scheduled reports or modify any existing reports. However, previously scheduled reports will continue to run as per their set schedules, with notifications sent to designated users. Users can still view configurations and download existing reports as needed.

Event Management

Predefined Suppression Windows Enhancement

This functionality allows you to select predefined suppression windows while performing alert suppression actions.


See Suppress an Alert for more information.

Public Cloud

Azure Integration: Support for New Services Enhancement

OpsRamp Azure Public Cloud Integration enables the discovery and metric collection for Azure Key Vault, Azure Websites, and their associated web jobs.
This integration helps monitor Key Vaults and generates alerts when secrets are nearing expiration.

Support for EC2 Backup Events in AWS Accounts Enhancement

OpsRamp now supports AWS Backup events, generating critical alerts when a backup job state changes to FAILED, ABORTED, or EXPIRED. This applies to resource types such as DynamoDB, EBS, EC2, EFS, and Neptune.

Traces

Trace Spans to Resource Navigation Enhancement

Users can now directly navigate to the appropriate resource from the Trace span.

Trace Alert to Trace Explorer Navigation Enhancement

Users can navigate to the Trace Explorer during the time window when a trace alert is generated to obtain a detailed view of spans, which will aid in further troubleshooting.

Log Management

Users can now easily navigate to the specific resource that generated a log, allowing for quick access to the right resource for further troubleshooting.

ORA Alerts Description Change Enhancement

Enhanced the log alert description by removing redundant information that is already provided as tags on the generated alert.

Network Topology Management (NTM)

Topology Nodes search enhancement Enhancement

The updated functionality dims non-relevant nodes during searches, making the search results more distinct and easier to identify.


Network Performance Management (NPM)

Enhanced custom metric dashboard Enhancement

The Custom Metric Dashboard now enables monitoring and alerting on the Top N records, eliminating the previous restriction of tracking only a specific source IP, port, or application. This enhancement allows customers to configure custom metrics using OpsQL queries to monitor multiple records dynamically.
Additionally, the dashboard now displays the top N labels and allows users to configure alerts based on the top N records.

Updates in upcoming releases

Synthetics Template Standardization

Starting with the April 2025 release, OpsRamp is updating synthetic template behavior to follow the same alert threshold hierarchy as other resources.

In OpsRamp, the alert threshold hierarchy for Generation 2 (G2) templates defines the structure in which thresholds are organized and applied within the system. This hierarchy follows the order below:

  1. Resource Component thresholds
  2. Resource thresholds
  3. Template Component thresholds
  4. Template thresholds

Until the March 2025 release, when applying a synthetic template, Template Component level thresholds are automatically copied to the Resource Component level. Starting with the April 2025 release, thresholds will no longer be copied automatically.

Impact on Existing Synthetic Resources After the April 2025 Release

  • If you have not set custom thresholds at the Resource Component level, OpsRamp will now apply Template Component level thresholds automatically.
  • If alerting is enabled for a template at the template component level, you may receive new alerts.
  • If a synthetic resource already has custom thresholds at the Resource Component level, no changes will be applied.

Scenarios to Understand the Impact

Scenario 1: You Will Receive New Alerts

Example:

  • Synthetic Resource: SR1
  • Synthetic Template: ST1
  • Metric Assigned: SM1

If you previously enabled and later removed the Resource Component level threshold for SM1, and ST1 has alerting enabled at the Template Component level, you will receive new alerts after the update.

Scenario 2: You Will Not Receive New Alerts

Example:

  • Synthetic Resource: SR1
  • Synthetic Template: ST1
  • Metric Assigned: SM1

If alerting is disabled at the Resource Component level for SM1, but alerting remains enabled at the Template Component level, you will not receive new alerts after the release.

No action is required in this case.

How to Prevent New Alerts

If Scenario 1 applies to you and you want to avoid receiving new alerts after the April 2025 release, consider the following options:

Option 1: Modify the Template

  • Disable alerting for the affected metric at the Template Component level.
  • This prevents new alerts across all resources using the template.

Option 2: Customize at the Resource Component Level

  • Navigate to the affected synthetic resource and adjust the Resource Component threshold:

    • Disable alerting for the metric at the Resource Component level.
    • If you have multiple resources, instead of updating each individually, clone the template and disable alerting at the Template Component level.

    Contact OpsRamp support for the details about the impacted resources within your account and any futher