Overview
An agent is a low-footprint, secure application that runs on managed servers. The agent runs as two (2) OS processes:
- Agent: Runs all the instrumentation required to manage your server.
- Agent Shield: As a watchdog process for the agent, the Agent Shield monitors agent and restarts when it stops running.
On Windows, the agent and agent shield run as Windows services. On Linux, they run as OS processes.
Key Features
- Discovery & Deployment: Discover devices through PING, SNMP or WMI. Deploy using one of the multiple methods available.
- Asset Collection and Proactive Jobs: Collect data and assign jobs manually or through device management policies
- Scripts/Automation: Assign tasks automatically
- Monitoring templates: For Windows and Linux operating systems.
- Applications monitor support: Map the script to a monitor output to self remediate or provide more information.
- Patch Management: Download the patches from Microsoft and WSUS policies and apply globally across multiple sites.
- Application Dashboards: Collect appplication-specific information and display on dashboard.
Data collection
After installation on the target devices, agent collects data, including:
- OS information
- Hardware information
- Application Information
- Services Information
- Patch Information
- AV information
Data retention
On loss of network connectivity, the agent retains alert data for the last 24 hours and retains metric data for the last one hour.
Download the Agents
To download the agent on the machines you want to manage, navigate to Setup > Downloads > Agent.
For more details, refer to the documents provided below.
Agent Deployments
This dsection escribes the methods available for deploying agents on following servers:
Related Topics of Agent
This section includes the following topics:
- Agent Connectivity Requirements
- Deploy Agents to connect through the Gateway
- Get Agent Version
- Update Agents
- Manage Agents with Ansible
- Enable Agent Self-Monitoring
- Manage Change Detection
- Agent Log FilesV
- Agent Remote Commands
- Agent Configuration Settings
- Troubleshooting
- FAQ